Store Policies


“Wal-Mart Stores can accept coupons that are available on the Internet for customers to print from their home computers.  The following are guidelines for the stores for accepting Internet coupons:

  1. The coupon should be legible and say “Manufacturer Coupon”.  There should be a valid remit address for the manufacturer, to ensure the coupon can be processed for payment.
  2. The coupon should have a scan-able bar code.
  3. The coupon should have an expiration date.
  4. The coupon cannot be a photocopy.
  5. The limit is one coupon per item, per customer.
  6. A Salaried Manager can refuse to accept a coupon if it does not meet any or all of these guidelines.”



“Coupons are a greater way to save even more when shopping at Target, and we make it easy to use them at our stores.  But because of the variety of coupons available to our guests, we do have some guidelines for how coupons can be redeemed at Target:

  1. We accept two kinds of coupons: Target-issued coupons and manufacturer-issued coupons.
  2. We’ll accept one Target coupon and one manufacturer coupon for the same item, unless either coupon prohibits it.
  3. We can’t give you cash back if the face value of a coupon is greater than the purchase value of the item; in that case, we’ll adjust the value of the coupon to equal the price of the item.
  4. We can’t accept coupons from other retailers, or coupons for products not carried in our stores.
  5. All valid coupons should be presented to the cashier at the time of sale.”

(Reprint of Article from Southern Savers, 2010)


Publix operates differently in Florida than in other states. Exceptions to Publix policies and programs are noted below. This information has been assembled by HCW members and is an accurate representation of Publix corporate policy to the best of our knowledge.


Q: Is a store card needed?
A: No, the sales prices ring up automatically. However, Publix does offer a UPromise card (more information on UPromise below).

Q: How do I get the ad?
A: You can generally find the ad in a local newspaper or in the carousel in the lobby at the store. You can view a copy online at the Publix site by entering your zip code.

Q: What is an Advantage Buy?
A: In addition to their weekly ad, Publix also publishes fliers of Advantage Buy items. These fliers are generally four-page, green or yellow glossy fliers which contains sale items, manufacturer’s coupons, and Publix coupons. These sales last four weeks and overlap.

Q: Does Publix issue rainchecks for out of stock sale items?
A: Yes. Publix issues non-expiring rainchecks for advertised sale items.

Q: What if a product scans incorrectly at checkout?
A: The Publix checkout promise states that if during checkout, the scanned price of an item (excluding alcohol and tobacco products) is more than the shelf price or advertised price, the customer is entitled to one of that item free. Additional items are charged at the adjusted price. This also applies to clearance items.

Q: What is the Publix guarantee?
A: If for any reason you are not completely satisfied with your purchase, the full purchase price will be refunded at your request.

Q: What is the Publix Penny Item/Mystery Item?
A: Publix offers a different mystery item for a penny Sunday and Monday of each week in certain states: Alabama, most of Georgia and Tennessee, and South Carolina, but not in Florida. Some examples of previous penny items are oatmeal, bleach, crackers, milk, hot dogs, 2-liter soda, juice, cereal, chips, paper towels, and toilet paper. Sometimes Publix brand, sometimes name brand.

To claim the item, you need to come in on Sunday or Monday with the penny item coupon from the Sunday paper and to spend a minimum of $10 on your shopping order (excluding alcohol, money orders, postage stamps, gift cards, and prescriptions). The $10 figure is calculated before your other coupons. The item rings up at regular price then the coupon subtracts all but a penny of the price. The coupon usually states “Limit one deal per coupon per customer”.

The coupon is not always in the same location in the newspaper. Sometimes it is in a regular Publix ad insert, but sometimes it is on a full-page Publix ad somewhere within the paper. The actual items are generally either in a bin near the front of the store or a sign is posted on the door/registers. The item for a given week is usually the same in all areas so members post the penny item in this thread. If a store runs out of the particular item, they will make a substitution.


Q: Does Publix double coupons?
A: Only in select areas. Most/all of Alabama, Georgia, South Carolina, and Tennessee, but not in Florida. Doubling only applies to manufacturer’s coupons, not store or competitor coupons. They double coupons valued at $0.50 and below. Publix does not limit the number of like coupons that you can double, although the individual store can place limits as they deem necessary. Publix will not double manufacturer coupons that state, “do not double.”

Q: Does Publix take printable coupons?
A: Yes.

Q: Does Publix issue store coupons?
A: Publix issues a large number of store coupons. Every two weeks a new Advantage Buy flier is published. These fliers contain store coupons, manufacturer’s coupons, and advertisements for month-long sales. Publix also publishes other coupon booklets throughout the year. You may use one Publix coupon and one manufacturer’s coupon per item, unless either coupon explicitly prohibits it.

Q: Does Publix take competitor coupons?
A: Yes they do. Check with your store’s customer service desk to find out their policy, ask who they consider to be competitors. Some store will only take coupons from other grocery stores while others (fewer) will also accept drug store coupons. Competitor’s coupons are treated like store coupons. They will not double and can be used in conjunction with a manufacturer’s coupon, but not in conjunction with a store coupon.

Q: Does Publix take expired manufacturer’s coupons?
A: No.

Q: May I use two coupons for a BOGO sale?
A: Yes, if you buy two items during a buy one, get one free sale, you may use the same combination of store and manufacturer coupons that you could use when buying the two items when not on sale. In other words, you’re still buying two products even though one is “free”.

Q: May I use a BOGO coupon on a BOGO sale?
A: YMMV, this varies by store. Some stores will ring up items for half price during a BOGO sale; others will ring up the items as full price for the first item and $0 for the second item. If the items are normally $4 and your store rings each item as $2, your BOGO coupon will get you two items for $2. If your store rings the first item at full price and the second at $0, your BOGO coupon will get you two free items.

Q: Are there limits on the number of coupons I can use?
A: Publix does not have a specific policy limiting coupons. The register is programmed to require a manager’s approval when the coupons total over $50. The register is also programmed to accept no more coupons (store and manafucturer together) than items. If you are using a store and a manufacturer coupon for every item in your cart, you will need manager intervention. As with any store, individual store managers may refuse to accept any coupons they deem suspicious.

Q: I forgot to use one of my coupons. Can I get an adjustment?
A: There is no official policy on this, but if you ask at the Customer Service desk, they are likely to make the adjustment.

Article reprinted from Hot Coupon World 02-02-10

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